Because we’re building a completely new internet network, the journey to getting you connected is a little different to what you’ll be used to.
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Quick chat
Expect a call or email within 2-3 working days, so we can get acquainted and arrange your survey.
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Home visit
One of our surveyors will visit your property to plan the best route for the fibre.
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Home connection
Gigaloch’s groundworks team will arrange to connect you to our network.
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Home installation
An engineer will install your home connection kit.
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Fibre blowing
Once your branch of the network is ready, we’ll send in the fibre.
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Splicing
This is where we put the finishing touches to the fibre cables in your property.
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Router connection
Your engineer will return one final time to connect your router and turn on the internet 🥳
